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Lagos, Full Time
Technical Support
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2+ years of Technical Support experience
BSc 1.1. Knowledge of Infrastructure Management, troubleshooting at OS and Hardware level
Lagos, Nigeria
Job description and responsibilities
Primary responsibilities will include the following:
Provide First Level support to clients on the solutions deployed
Resolve issues related with L1 and escalate issues beyond scope of L1.
Ensure timely reports and adherence to SLAs
Sound like you?
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